Reviewed.com 11,236 views 2:13 HP Spectre x360 From Best Buy - Unboxing Video - Duration: 5:42. The software still could not recognize touch or pen functionality.Next step was to send the machine in for repair. The expected phrase doesnt really give me any confidence, and I'm frustrated that they are trying to close the case before I have the computer in my hands, effectively ending my Another 5 days on their estimate.Still no contact about the warranty extension that was discussed 3 weeks ago and no further contact regarding the status of my laptop. his comment is here
They are now telling me that parts won't be in for my computer until October 24th. However, if you need help or need to return an item, we’re here for you! I7-5500u, 512 gb SSD, 8gb DDR3 ram, QHD display. EST *excluding posted holiday hours Free assistance is available for the first 90 days on new purchases, excluding internal hardware installations or networking support. http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Spectre-x360-13-4196ms-touchscreen-stopped-functioning-and/td-p/5780667
If this was an apple product, it would have been replaced on the spot. Their process is to provide the spec sheet via email and have me confirm that I will accept the replacement computer. An HP has done nothing to try and compensate me for my lost time due to the lack of a personal computer.10-17-2016 02:58 PMFifth Update: Called HP Service Center today. I returned the replacement computer HPhad given me, and they have since mailed me a check for the cost of the original computer.
Chrome vs. Learn more about our exclusive Priority Care Program. simon-s Says: May 25th, 2016 at 12:40 pm I purchased the 4109na version of this laptop (same machine with a few different specs) because it has excellent specifications. Hp Spectre X360 13t That's more than both the Surface Pro 4 (100 percent) and Yoga 900 (93 percent).
So the customer service rep fudged the date. Then they wanted to reset Windows, revert back to the shipped version of the software, erasing all my files, apps, and software that I had migrated from my old computer. I bought the 13.3 inch i7, 8GB and 256SSD. https://www.microsoftstore.com/store/msusa/en_US/pdp/HP-Spectre-x360-13-4196ms-Signature-Edition-2-in-1-PC/productID.2740239900 When I told them that was today and I wanted to know if it shipped yet, they told me that parts were on back order (which is what they told me
Stop in any of our store locations during regular business hours, and our expert staff will answer your computer questions or help you with issues regarding: Hardware troubleshooting Wireless and wired Hp Spectre X360 Vs Dell Xps 13 This seemed like a slap in the face. If they meet their shipping estimate, I will have gone over 2 months without a working personal computer. TechnoBuffalo 184,340 views 6:04 All Hands on Tech: HP Spectre x360 - Duration: 2:46.
Testing conducted by Microsoft in September 2015 using preproduction Intel Core i5, 256GB, 8GB RAM device. https://www.microsoft.com/en-us/windows/featured-devices/hp-spectre-x360-13 However, the Lenovo Yoga 900 was slightly faster, and the Surface Pro 4 blew past them both at more than 300 MBps. Microsoft Spectre X360 With that knowledge in hand they stopped trying to troubleshoot the replacement computer, since it would never be able to recognize the active pen. Hp Spectre X360 Review 2016 The rep said that machine was the only model that was pen capable in their inventory at the time.
Add in strong performance, above-average battery life and powerful speakers, and you have one of the best 13-inch convertible laptops on the market.
With its rounded edges, minimalist branding and this content The support site does not provide status updates, so I have no idea if they are closer to fixing my computer this week than they were last week. DOMINIC Says: April 27th, 2016 at 1:37 pm also i have the silver one with the 5th gen i7-5600U (its the pro model) which is 100mhz higher clocked then the consumer Kinda silly, all he accomplished by giving me the wrong date is to confirm to me that HP cannot accomplish things on time.The replacement computer was supposed to be shipped on Hp Spectre X360 Ash Silver
When we configured it on HP's site, it cost $1,519.99.
The base model costs I started to argue and then realized it was silly, because the customer service department can only shop from the HP store inventory like any other “customer”. Merchandise must be in new condition, with original carton/UPC, and all packaging/accessories/materials. weblink Try your search again.
Camera quality isn't the best, but good enough for video-calling.Full Review:The design of the device works well in tent, entertainment, and tablet mode (hence "x360"), while I wish the speed of Hp Spectre X360 Price With its 3DMark score of 62,054, you will have to settle for Words with Friends, Candy Crush and perhaps some World of Warcraft, but that's the best you'll get. Buying one for my son now with 16 GBDate published: 2016-12-19Rated 2 out of5 byEdLaz fromDisappointing QCI really wish I could recommend this machine because it has lots of very nice
Laptop Battery Life (hh:mm) HP Spectre x360 13t 8:26 Category Average 7:45 MORE: Laptops with the Longest Battery Life Heat The Spectre x360 got a bit hot under the collar when Otherwise I would have been without a computer for another 3 weeks.This entire experience has been frustrating, because I had to argue so much before what I was saying about the The sides and hinges are the same shiny copper color, providing some nice contrast to the dark lid. Hp Spectre X360 I7 I really appreciated all the options they gave me, none that fixed the problem immediately or the next day or even a week from the time I called it in.
But I've had to explain to them why a warranty extension is appropriate in this instance, and they still talk to me as if I am being unreasonable. Thanks. Unbox Therapy 6,303,959 views 3:54 Unboxing of the HP Spectre X360 with Windows 10 - Duration: 11:35. check over here If you have screen troubles with your HP laptop, do not let them talk you into a repair, have them immediately replace the computer, the extended build time may seem like
Learn How to Post and More  Community News  Best of the Community Blog  Notebooks Notebook Operating System and Recovery  Notebook Boot and Lockup  Notebook Wireless and Networking  Notebook Audio  Notebook Video, There is also random clicks on whatever. So as I get closer to the end of my one year warranty my meticulous, 4.5 rated laptop dies. It recognized Windows 10 gestures without a hitch, and I had no trouble swiping between programs, flicking to my desktop and scrolling through Web pages.
The Spectre x360's 13-inch, 2560
It is really securely packaged is a nice display box. And no compensation was offered for my lost time.Now 4 weeks later, I still do not have my computer back and have recieved no info directly from HP.