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Hp Spectre X360 Touch Screen Problems

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If it does not, continue to the next step. Step 2: Install Windows updates Device driver updates released through Windows update might resolve the touch screen issue. I purchased my laptop from HP who replaced my laptop since I raised the issue soon after purchase. Figure 24: Drag and Drop Test Read the on-screen instructions, then click Run once. http://webcomputerrepair.com/hp-spectre/hp-spectre-x360-ghost-touch.html

On the Windows Start screen, type Activate Windows to open the Search charm, and then select Activate Windows. Reply 0 0 « Previous 1 2 Next » « Message Listing « Previous Topic Next Topic » Related Documents Troubleshooting display brightness (Windows8, Windows7 and Widnows Vista)HP PCs - Sleep Discussion Boards Open Menu Discussion Boards Open Menu Welcome to the Forum! Step 6: Perform a Microsoft System Restore If the touch screen still does not work, refer to Using Microsoft System Restore (Windows 8) for steps to restore the system to a http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/SPECTRE-X360-TOUCHSCREEN-PROBLEMS/td-p/5023280

Hp Spectre X360 Touch Screen Problems

Turn on the computer and immediately press the F2 key repeatedly, about once every second. I was steaming, but then I pulled up the Microsoft Store website, and they had my original computer in stock (I had checked a few times before, but it wasn’t always Step 3: Configure the touch display Configure the touch display to identify your screen as a touch screen. Please post the full product number.

Click Drag And Drop Test. Figure 18: Typing the Product key Windows automatically detects whether the product key is valid. Learn How to Post and More  Community News  Best of the Community Blog  Notebooks Notebook Operating System and Recovery  Notebook Boot and Lockup  Notebook Wireless and Networking  Notebook Audio  Notebook Video, Hp Spectre Touch Screen Problems Tap the screen to see if it responds.

If the mouse pointer moves directly under the tip of your finger, touch functionality is working correctly. Showing results for  Search instead for  Do you mean  or Post new question Post new question Question Reply Topic Options Subscribe Mark Topic as New Mark Topic as Read Float this Figure 11: HID-compliant touch screen Properties Under the Power Management tab, uncheck Allow the computer to turn off this device to save power, and then click OK. Source Connect to the Internet.

Figure 16: Search results for Activate Windows Click the Enter key button in the Activate Windows screen. Hp Spectre X360 Screen Problems First Time Here? Under the System heading, make sure the Pen and Touch listing displays Full Windows Touch Support. The test ends after all blocks are erased or after three minutes have passed, and results are displayed.

Hp Spectre X360 Ghost Touch

Right-click the touch screen device, and select Properties. In the upper-right corner of Control Panel, select Large icons from the View by drop-down. Hp Spectre X360 Touch Screen Problems Turn on the computer and immediately press the F2 key repeatedly, about once every second. Hp Spectre X360 Touchscreen Driver From the Start screen, type Windows Update to open the Search charm, and then select Windows Update from the results list.

Read more Register · Log In HP Support Forum Home > Notebooks > Video/Touch > Spectre x360: Touch screen stopped working Search the Community this content The digitiser could fail at any time and this could have cost me hundreds to get it repaired. By using this site, you accept the Terms of Use and Rules of Participation The touch screen device might be labeled HID-compliant touch screen, or similar. Hp Spectre X360 Screen Glitch

  • Step 4: Perform a touch screen diagnostic test in HP Hardware Diagnostics UEFI Perform UEFI Hardware Diagnostics tests to detect problems with the notebook touch screen hardware.
  • Click Component Tests, then click Touch Screen.
  • Figure 15: Reset selection in the Tablet PC Settings window When prompted, click Yes to allow the Microsoft Digitizer Calibration Tool to make changes to your computer.
  • It's VERY annoying, ruined a presentation I was giving when it first appeared.The only solution I found to stop the problem was to disable the touch feature: Device Manager --> Human
  • I am having the same issue witha brand new HP Spectre x360. 1 1 GGershwin Honor Student Posts: 1 Member Since: ‎03-17-2016 Message 9 of 23 (5,479 Views) Report Inappropriate Content
  • When the HP PC Hardware Diagnostic UEFI screen displays, click Component Tests.
  • Read more
Register · Log In HP Support Forum Home > Notebooks > Hardware > HP Spectre 13 touch screen malfunction Search the Community
  • Figure 12: Touch screen Power Management The touch screen should remain working after waking the computer from sleep.
  • I returned the replacement computer HPhad given me, and they have since mailed me a check for the cost of the original computer.
  • Was the information on this page helpful? From the Start screen, type device manager to open the Search charm, and then select Device Manager from the results list. From the Start screen, type Tablet PC Settings to open the Search charm, and then select Tablet PC Settings from the results list. weblink Figure 5: Setup button in the Tablet PC Settings window Click Touch input.

    Reply 0 0 nassafellow Tutor Posts: 20 Member Since: ‎08-07-2015 Message 13 of 14 (131 Views) Report Inappropriate Content Re: Spectre x360: Touch screen stopped working Options Mark as New Bookmark Hp Spectre X360 Screen Crash Immediately after receiving the first replacementI sent an email to the rep stating that the computer they had given me was the wrong model, and prior to that I had asked Click Power, press and hold the Shift key, and select Shut down.

    Click Component Tests, then click Touch Screen.

    Figure 23: Touch Pointer Test Read the on-screen instructions, then click Run once. Figure 13: Search results for Tablet PC Settings Tablet PC Settings window opens. They replaced the whole LCD and cleaned inside the laptop too. Hp Spectre Ghost Touch If touch functionality still is not working correctly, calibrate the screen.

    The test ends after all blocks are repositioned or after three minutes have passed, and results are displayed. Step 2: Update the graphics driver Installing an updated version of the graphics card driver might repair touch screen functionality. Start by clicking Touch Pointer Test. check over here Discussion Boards Open Menu Discussion Boards Open Menu Welcome to the Forum!

    Figure 8: Touch Pointer Test Read the on-screen instructions, then click Run once. Step 1: Activate Windows 8 and install updates Activate your copy of Windows 8 and make sure to install all updates. Click Yes to confirm. Figure 26: BIOS Security Tab with USB Security option In the USB Security window, make sure all USB ports are enabled.

    Touch each of the blocks on the screen to erase them. Drag and drop the blocks according to the directions on the screen. Figure 1: Power options with Shut down selected Press the power button to turn on the computer.