Restart the computer.Step 2:Next, here is the procedure for hiding the update:1. Uninstalling the Windows Update, then hiding it, is the only method of eliminating the issue if it caused by this update. Note that logging is currently notsupported in offline servicing scenarios.I went to the file itself and opened it, and to be honest, I haven't a clue how to read and/or understand i had d same sound problem... his comment is here
A day later this happened again so I do the same thing again and again,turning it off and on,day after day. You have been quite thorough in your troubleshooting and there is very little left to try. I thought this was just a glitch so I thought "maybe if I turn it off and on again" (great words from The IT Crowd), it should work again. You can reach HP Total Care at 1-800-474-6836 in North America orstart here if you live outside of North America.Thank you, Please click “Accept as Solution ” if you feel my
It has some troubleshooting steps some of which you may have already tried but it also has a work around.Thank you, Please click “Accept as Solution ” if you feel my and ur solution is worked for me ...Thanks mate... 0 0 deanbyrne95 Honor Student Posts: 4 Member Since: 07-13-2014 Message 10 of 13 (25,030 Views) Report Inappropriate Content Re: HP Pavilion There have also been reports of the latest Microsoft Updates causing some audio issues. If you don't have a restore point or don't want to go back then I recommend calling HP.
Theseworked for like an hour or so, but it kept going back to having no sound.At the sound icon, there was never a 'x'icon showing, it appeared as a low volume Click on “View Installed Updates”. It did, but only for a short time. Hp Pavilion Sound Fading When you press it, the orange light doesn't show.Thanks for helping!Regards,Dean 0 0 viktoriagrindle Teacher Posts: 62 Member Since: 07-14-2014 Message 6 of 13 (25,101 Views) Report Inappropriate Content Re: HP
good luck! Hp Spectre X360 Sound Issues This goes on until about 2 days ago; I went onto the forums in search for an answer.I went to these forums for a solution:Pavilion g6 Sound Does Not Work SuddenlyNO It involved actually removing the update that installed this corrupt driver. Learn How to Post and More  Community News  Best of the Community Blog  Notebooks Notebook Operating System and Recovery  Notebook Boot and Lockup  Notebook Wireless and Networking  Notebook Audio  Notebook Video,
I do be on YouTube looking up some videos and they play butwithout any sound. You can try using theSystem File Checker tool to see if detects any problems with the operating system that could be causing a problem. Hp Pavilion Sound Not Working Windows 10 You can try this HP thread: Audio Does Not Work After a Certain Period of Time. Hp Pavilion No Sound From Speakers It was really annoying to open up my laptop and restarting it.
Will I upload the .log file here?Regards,Dean 0 0 viktoriagrindle Teacher Posts: 62 Member Since: 07-14-2014 Message 4 of 13 (25,112 Views) Report Inappropriate Content Re: HP Pavilion g6: Sound not this content Learn How to Post and More.I saw your post regarding the problem with the audio you having. Go into Control Panel, then click on “Windows Updates”.2. Pretty much the only other option would be to use aRestore Point to go back to when the audio was working. Hp Pavilion Sound Problems Windows 10
Forexample C:\Windows\Logs\CBS\CBS.log. When the process is completed, is should find important update(s) available. Discussion Boards Open Menu Discussion Boards Open Menu Welcome to the Forum! weblink To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here?
Details are included in the CBS.Log windir\Logs\CBS\CBS.log. Hp Pavilion X360 No Sound For now I would try that!! Here is the procedure foruninstalling the update:Step1:1.
Go into Control Panel, then click on “Programs and Features”.2. But yes that mute button issue you are describing is typical of the other people who are experiencing this issue including myself. 0 0 BHK6 Retired Posts: 5,476 Member Since: 09-03-2013 It seems to be working for most people experiencing this issue:In the device manager locate the IDT High Definition Audio CODEC under sound, game and video controller.Right click and select uninstall.Restart Hp Pavilion Sound Fades Right-click on theKB2962407update and select “Hide Update”.
Click on “Check for Updates”. Hopefully it'll tell you the cause.I've uninstalled the update like you and @viktoriagrindlesaid to do and it has worked but the mute button doesn't light up when I use it. I think I am going to uninstall the IDT audio permanently and revert back to HP audio if I can find a tutorial for that. check over here Showing results for Search instead for Do you mean or Post new question Post new question Question Reply Topic Options Subscribe Mark Topic as New Mark Topic as Read Float this
Read more Register · Log In HP Support Forum Home > Notebooks > Audio > HP Pavilion g6: Sound not working Search the Community I think this solution is also listed in the link that the HP person posted above. Clicking on the message will open a window where the important update(s) is.3. First Time Here?
I tried uninstalling/reinstalling the drivers, troubleshooting the audio devices (shows no errors) and using the administrator tools to put audio services right. It's very irritating!Is there anything that I can do to solve this error?Regards,DeanEDIT:I went into the Device Manager and scanned for hardware changes, this seemed to solve the problem, the sound Additional batteries are affected. This will prevent the update from being installed next time Windows Updates are being installed. 2 2 Navvya Student Posts: 1 Member Since: 07-16-2014 Message 9 of 13 (25,036 Views) Report